Chapter 8 Organizing Bad News Messages

* not completed

. Bad news messages should use ________.

the direct writing plan correct incorrect

the indirect writing plan correct incorrect

neither the direct nor indirect writing plan correct incorrect

either the direct or indirect writing plan, depending on the situation and reader correct incorrect

* not completed

. How well you know the writer should not determine whether the direct or indirect writing plan should be used for bad news messages.

True correct incorrect

False correct incorrect

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