When the e-mail sender, after a long wait for a response, believes that something has gone wrong and takes further action.

Tracking software involuntarily loaded onto users' computers.

Information communicating parties share in common and know they share.

The intrinsic drive to affiliate with others and gain social acceptance.

People who've never lived in a world without the Internet.

Humans interacting via digital technology.

When people learn who knows something or where they can find it without learning what the information itself might be.

The continuous process of impression management.

Idea that CMC is full of information allowing effective and efficient meaning making.

Immediate, real-time communication interaction.

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