* not completed

. Which of the following is a good reason to use a group for problem solving?

When you don’t want to do the job correct incorrect

To make people feel really good about putting forth little effort to complete a simple task correct incorrect

When the solution is clear cut and obvious correct incorrect

When there is potential for disagreement correct incorrect

* not completed

. ____________ is probably the most important ingredient in good personal relationships.

Mutual respect correct incorrect

Attraction correct incorrect

Similarity correct incorrect

Agreement correct incorrect

* not completed

. The degree to which members feel connected with and committed to the group is known as ____________.

communication correct incorrect

interdependence correct incorrect

cohesiveness correct incorrect

group think correct incorrect

* not completed

. According to communication scholar Aubrey Fisher, at what stage of the group decision-making process are coalitions likely to form?

Orientation stage correct incorrect

Conflict stage correct incorrect

Emergence stage correct incorrect

Reinforcement stage correct incorrect

* not completed

. Which format do sponsoring organizations use to discover the public’s views about a particular product or idea?

Focus group correct incorrect

Problem Census correct incorrect

Parliamentary procedure correct incorrect

Panel discussion correct incorrect

* not completed

. In which step of the Structured Problem-Solving Model should groups identify their criteria for success?

Identify the problem correct incorrect

Analyze the problem correct incorrect

Evaluate the solutions correct incorrect

Implement the plan correct incorrect

* not completed

. Which of the following is a rule for brainstorming?

Criticism is forbidden. correct incorrect

Freewheeling is discouraged. correct incorrect

Quantity is not important. correct incorrect

Piggybacking is discouraged. correct incorrect

* not completed

. Minority Control decision-making involves ____________.

one group member who is recognized as an expert in that area making the decision for the group correct incorrect

most of the group members agreeing with the decision correct incorrect

all group members supporting the decision correct incorrect

a few members of the group making the decision correct incorrect

* not completed

. ____________ occurs when the rate or complexity of material is too great to manage.

Information underload correct incorrect

Information overload correct incorrect

Social loafing correct incorrect

Groupthink correct incorrect