Ch 10 Self-Quiz 1

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. In a description of a chronological process, each step should be

bulleted. correct incorrect

numbered. correct incorrect

highlighted. correct incorrect

repeated. correct incorrect

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. Where should illustrations be located in a set of instructions?

at the front correct incorrect

at the back correct incorrect

where the reader needs them correct incorrect

at the top of the page correct incorrect

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. Which of the following statements about instructions is accurate?

Formatting is not important in instructions because people read them out of necessity. correct incorrect

Most people read the instructions for a project before attempting it. correct incorrect

Most people read instructions at least twice. correct incorrect

Many people resist reading instructions. correct incorrect

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. Which of the following is NOT an important consideration in developing instructions?

your topic correct incorrect

your purpose correct incorrect

your position correct incorrect

the reader's context correct incorrect

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. Effective online instructions

use flashing graphics to get the reader's attention. correct incorrect

follow the same readability considerations as hard-copy instructions. correct incorrect

are text-heavy and can be longer than hard-copy instructions, since the cost of printing is not an issue. correct incorrect

are formatted exactly like print instructions. correct incorrect

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. Instructions and procedures might appear in all but ONE of the following:

letters correct incorrect

reports correct incorrect

e-mails correct incorrect

stand-alone documents correct incorrect

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. A procedure is a

general guideline for performing a task correct incorrect

specific, detailed steps for performing a task correct incorrect

safety warning found in an instruction manual correct incorrect

summary of instructions with a clear goal correct incorrect

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. Procedures and instructions

differ in the amount of detail; instructions are more detailed correct incorrect

differ in the goal; procedures are written for processes and instructions are written for tasks correct incorrect

do not differ; they are two names for the same document type correct incorrect

differ in content; instructions contain safety warning; procedures do not correct incorrect