Chapter 5 Multiple Choice Questions

Managing business ethics: Tools and techniques of business ethics management

Quiz Content

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. _______ is the direct attempt to formally or informally manage ethical issues or problems, through specific policies, practices and programmes.

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. _________ such as the ________ in the United States is a key factor in driving ethical business practices.

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. ________ are a business ethics management tool that have grown over the last few decades. Areas which these typically cover are compliance, corruption and environmental issues. However, they are constantly evolving, with for example, the onus on __________ having grown in recent years.

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. Which of the following factors, according to Schwartz (2004), have been evidenced to enhance the effectiveness of company codes of conduct?
1. How the code is written;
2. How the code is supported;
3. The length of the code;
4. How the code is enforced.

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. According to Mitchell et al (1997) ______, the perceived ability of a stakeholder to influence organisational action, ________ whether the organisation perceives the stakeholder's actions as desirable, proper and appropriate and ________, the immediacy of attention the stakeholder claims require, determine stakeholder ________.

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. ______, ________ and _______ are all factors which can impinge upon stakeholder communication and collaboration.

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. The focus on issues, the intended audience extending beyond shareholders and the voluntary nature of ___________ distinguish it from _________.

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. Businesses engage in social accounting due to demands from _________, in order to identify ________, to improve ___________ and to encourage _________ and ___________

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. The ___________, otherwise known as _________ was launched in 1997 and is a global workplace standard that covers key labour rights such as working hours, forced labour and discrimination, with compliance being certified by independent auditors.

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. _________, such as _______ and _______ are processes by which organisations implement environmental goals, policies and responsibilities and ensure regular auditing and reporting, which go beyond legal compliance.

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