Chapter 1 Outline: Part II

Communication has many functions that satisfy physical, identity,
, and practical needs.
Effective communicators exhibit
, achieving one’s goals in a manner that, ideally, maintains or
the relationship in which it occurs.
1. There is no one ideal way to communicate. Communication competence is
  , relational, and learnable.
2. Seven common denominators characterize communication competence: a wide range of behaviors, ability to choose the most appropriate behavior, skill at performing behaviors, empathy/perspective taking, cognitive complexity, self-monitoring, and
  .
3. Communicating competently with social media entails
  , posting carefully, and being considerate.
Recognizing what communication is “not” helps avoid
.
1. Communication does not always require complete understanding nor will it solve all problems.
2. Communication is not always a good thing, and meanings rest in
  not words.
3. Communication is not simple, and
  communication is not always better.