Understanding Human Communication 13e Student Resources is no longer available and it was replaced by Understanding Human Communication 14e.
Chapter 8 Outline: Part II
Chapter 8 Outline: Part II
Instructions go here.
- passive aggression
- assertive communication
- sharing your personal feelings
- collectivist concerns
- compromise
- Approaches to conflict take various styles. Effective conflict management often involves balancing dual concerns about self and others.
- Conflict is expressed through nonassertion, indirect communication,
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- Men and women approach conflict differently, with men thriving on competition and women gravitating toward emotional connections.
- Cultural variances such as individualistic goals versus
- Online communication has changed the nature of interpersonal conflict through characteristics such as delay, disinhibition, and permanence.
- Conflict is expressed through nonassertion, indirect communication,
- Conflict can be resolved with four methods defined by their outcomes: Win-Lose, Lose-Lose,