Chapter 6 Outline: Part I

Chapter 6 Outline: Part I

Instructions go here.

  • nonverbal communication
  • intentionality
  • gestures
  • eye contact
  • facial expressions
  • emblems
  • accenting
 
  1. Messages expressed through nonlinguistic means are
      .
      1. Such messages do have communicative value, although they are primarily relational.
      2. Nonverbal and verbal communication differ on the dimensions of complexity, flow, clarity, impact, and
          .
        • Nonverbal encoding and decoding skills are strong predictors of popularity, attractiveness, and socioemotional well-being.
      3. There are important differences in the way people use and understand nonverbal behavior.
        1. Cultures have varying nonverbal languages in
            , the use of silence, the use of space and distance,
              and even frequency of interruptions.
            • Gender roles are often stereotypical but, generally speaking, women tend to smile more, use more
                , touch others more, stand closer to others, be more vocally expressive, and make more eye contact.
            • Nonverbal communication functions along with verbal communication for more effective communication.
              1. Nonverbal communication uses repeating to aid in memory, substituting to communicate
                  with precise meaning within a cultural group, and complementing to reinforce or go along with verbal communication.
                • Placing emphasis on oral messages is the nonverbal function of
                    . Nonverbal communication is also used for regulating—signaling the beginning or the end of communication and controlling its pace.
                  • Two other nonverbal communication functions are the often-misunderstood practice of contradicting and the usually uncomfortable art of deceiving.

                 

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