Chapter 13 Outline: Part I

Instructions go here.

  • information overload
  • information anxiety
  • knowledge
  • descriptions
  • explanations
  • instructions
 
  1. An excessive amount of information competes for our attention daily and increases exponentially in this age.
      • occurs when available information becomes too great and complex to manage.
        • is the psychological stress resulting from mind clutter and confusion about what to discard and what to turn into
            .
        • Informative speeches are classified primarily by content and by purpose.
          1. Content deals with objects, processes, events, and concepts.
          2. Purpose involves
              ,
                ,
                  .
              • Unlike persuasive speeches, informative speeches tend to be noncontroversial and do not attempt to change the audience’s opinions.

               

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